We are committed to protecting your personal information and maintaining the confidentiality, integrity, and security of our platform. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit or interact with Eagle River Casino Travel Plaza.
What Personal Information May Be Collected
When you create an account on our platform, register for promotions, or engage in other activities, we may collect various types of information from you. This includes:
Account Registration Information
When registering for an account on our platform, you will be required to provide certain personal details. This includes your name, email address, phone number, and a chosen username and password.
We use this information to create your account, manage access to your account, and communicate with you about various matters related to your account.
Device and Browser Information
When you interact with our platform on your device or browser, we may collect technical data such as:
This information is used for analytics purposes, bug fixing, and troubleshooting.
Usage Analytics and Behavioural Data
We use cookies and tracking technologies to gather anonymous user-level insights. This includes non-personally identifiable data such as:
This allows us to improve the gaming experience, enhance personalization of offers, and prevent potentially malicious activity.
Cookies and Tracking Technologies
Our website uses cookies to remember your session ID and authenticate you after a successful login. Cookies also enable us to gather analytics data on user engagement and overall platform usage.
If you wish to disable all tracking technologies or cookies, please refer to the "Opting Out" section below.
Communication Preferences
We respect your wishes regarding communication preferences. You may adjust these at any time in the Account Settings area of our website.
Account Security and Password Protection
You are responsible for keeping your account password secure and not sharing it with anyone else.
If you suspect unauthorized access to your account, please contact us immediately using the email address provided during registration.
User Rights Regarding Personal Data
Under applicable privacy regulations, you have the right:
Third-Party Services and Integrations
Our platform uses third-party services such as content delivery networks (CDNs), customer relationship management systems, and analytics software providers. These parties may collect anonymous usage data under their own terms of service.
You can refer to our Third Party Privacy Policies Link section below for a list of all integrated services used on our website.
Responsible Handling of User Information
We strive to maintain accurate records in compliance with applicable regulations, respect user preferences regarding communication and marketing materials.
Age Restrictions and Minor Protection
As a responsible gaming operator, we are committed to age restrictions for gamblers. The minimum age requirement is 19 years old under the applicable laws in Canada where our website operates from (Alberta province).
